FREQUENTLY ASKED QUESTIONS
Q: I do not have a working Paypal account. How can i make payment for camps?
A: In the event that payment is not accepted via the Gym With Me payment system, camp fees can be settled by personal cheque - made payable to "Gym With Me", handed to the coach on the first day of camps. Please note there will be a S$15 administrative charge for bounced or returned cheques.
Q: What is the refund/ cancellation policy, in the event my child is unable to attend camps?
A: Any cancellation of camp participation must be given in writing 7 working days prior to the camp commencement date. Cancellations made 7 working days in advance will receive a full refund. Cancellations received within 7 days of the registered camp sessions will only be eligible for camp credit or a 50% refund.
There will be NO refund for late camp arrivals, early camp departures or for any camper who withdraws after the start of the registered camp session.
In the event, your camper should become ill, and it’s in the camper's and/or the camp's best interest for the camper to return home, there will be no refund.
Camper withdrawal during the registered camp session due to an injury will receive a camp credit note valid for 1 year from the date of the camp session.
The credit note is only available to campers with an injury sustained at the registered camp session. Credit notes will only be issued for injuries certified by a medical practitioner to prevent the camper from physically taking part in camp activities.
Gym With Me reserve the right to dismiss or refuse, without refund, any camper whose conduct is detrimental to themselves, to the camp, or to other campers.